Frequently asked questions

You can choose the Ebook (R399) or our premium Hardcover (R899). The hardcover has laminated pages, designed to be beautiful, durable and easy for little hands to enjoy.

We use the photos you provide as the reference for creating your child's personalised illustrated likeness. You can also share the appearance and clothing preferences offered during personalisation.

We recommend three clear, recent photos taken in good lighting, from the front and fairly close-up.

Yes. You can share the optional appearance and clothing preferences offered during personalisation. For boys in our Jewish books, a kippah and tzitzit are available as optional choices.

Yes. Each book can include a personalised dedication.

Please allow up to 10 business days after the character has been approved and final payment has been received.

Yes. The illustrated character will be sent to you for approval before production begins. This is character approval, not approval of the finished book.

Character changes should be requested during the approval stage. Changes requested after final approval may not always be possible.

Yes. Please contact us for multiple-book orders and we will happily assist.